If you have followed the instructions contained in your Natural Mineral Purification System manual and are still having difficulty operating you system, locate the SYMPTOM in the left column below. Check the corresponding POSSIBLE CAUSE and CORRECTIVE ACTION columns to remedy the problem.
SYMPTOM
POSSIBLE CAUSE
CORRECTIVE ACTION
LED not lit
Blown fuse from power surge
Power cord wired incorrectly
Power cord wires not secure
Control knob is in the off position
Remove control panel & replace ½ amp fuse
Refer to wiring diagram/installation
Observe wire connections and secure
Turn knob until number 10 appears
LED displays
only + or -
or
decimal points flashing
120/240 VAC switch in wrong position
TDS is too high
Debris coating Electrodes
Electrodes need to be replaced
Confirm incoming voltage and adjust switch
Check TDS. Partially drain pool and refill
Clean and reinstall Electrodes
Call your dealer to order new Electrodes
No voltage to the Electrodes
Unit in off position
120/240 switch in wrong position
Wires not secure
Turn the control box on
Check incoming voltage and adjust switch
Check all connections and secure
Copper level low
Electrodes need to be cleaned
Electrodes need to be replaced
TDS is too low
Clean Electrodes with vinegar
Call your dealer to order new Electrodes
Check TDS level and add rock salt
Algae in pool
or
brown/cloudy water
pH too high or TDS is too low
Review owners manual for water chemistry and maintenance procedures
Water is cloudy
Filter is dirty
Backwash filter, clean filter, add Oxidizer with bleach or non-chlorine shock